Questions, answered the bench way.

Everything households ask before booking — the visit fee, the figures, the windows and the warranty — in one place, with no fog.

What exactly does the $95 service visit include?

The van, the technician, the instruments and the full diagnosis: readings taken openly, the fault named in plain language, and your repair figure put in writing. It is a flat number — same machine to machine, street to street, Monday through Saturday.

Do I owe anything beyond $95 if I decline the repair?

No. The figure you'd be declining is shown in writing first, and walking away from it costs nothing beyond the visit fee you already knew about.

How fast can I get a window?

Most calls land inside a day or two; a warming refrigerator takes the first open slot on the route because hours matter there. Windows are confirmed the day before and honored the day of.

What's the point of telling you an error code?

The code steers everything: which service data gets pulled, which parts ride the van, and how long the visit takes. Thirty seconds of reading letters off a display regularly saves a second trip.

Are your from-rates the real price or a teaser?

They're the honest floor for labor, and they move only for documented reasons — access, complexity, a second failed component. Any movement appears in writing with its reason before you sign anything.

Do you sell parts at their own price?

Yes — every part sits on its own line at its own price, and it gets ordered only after your signature. Labor and parts never blur into one round number here.

Is there a warranty on repairs?

Parts and labor, in writing on the invoice. A fault that returns inside the window brings the van back at the workshop's expense.

Do you handle rental units and landlords?

Yes — with the same written figures, which happen to make excellent documentation for deposits, owners and property managers. Multi-unit bookings can share a route day.

What areas do you cover?

Bellingham's north side: Cordata, Birchwood, Meridian, King Mountain, Roosevelt and Alderwood, plus edges nearby — the intake call settles borderline addresses in a minute.

Why won't you quote an exact repair price over the phone?

Because it would be a guess wearing a suit. The honest sequence is a flat visit fee, real readings, then an exact figure in writing — and that sequence is the whole reason this workshop exists.

A question the page didn't cover?

The intake line answers odd questions all day. Ask a human.

Put It on the Bench

Two minutes of typing — the callback comes with a window and a plan.

The $95 service visit covers the full diagnosis. Repairs are quoted from a written figure — labor from-rates published, parts always itemized separately.